ZIDWELL PRIVACY POLICY AND TERMS OF USE

November 2025

Welcome to Zidwell. By using our app, website, products, or services, you agree to the terms written below. Please read them carefully.

1. INTRODUCTION

Zidwell ("we", "us", "our") is a financial management and wellness platform that helps individuals and businesses make payments, manage finances, access investment opportunities, generate receipts, create contracts, file taxes, and earn rewards.

This document explains:

  • What information we collect
  • How we use it
  • What you're allowed and not allowed to do
  • What we are responsible for
  • What we are NOT responsible for
  • The rules that guide your use of Zidwell

If you do not agree with these terms, do not use Zidwell.

2. INFORMATION WE COLLECT

We collect the following information to provide our services:

Personal Information

  • Name
  • Phone number
  • Email
  • Date of birth
  • Home or business address
  • ID documents (NIN, Driver's License, Passport, etc.)

Financial Information

  • Linked bank accounts
  • Virtual account and wallet transactions
  • Payment history
  • Investment and savings activity
  • Contract, receipt, invoice uploads
  • Tax filing records

Technical Data

  • IP address
  • Device information
  • App usage statistics

We collect this to verify your identity, prevent fraud, and provide a secure financial platform.

3. HOW WE USE YOUR INFORMATION

We use your data to:

  • Create and manage your Zidwell account
  • Provide wallet, payments, invoicing, receipts, contract and tax services
  • Facilitate investments and savings
  • Communicate with you about updates
  • Prevent fraud and misuse
  • Improve our products
  • Comply with Nigerian laws and regulations

We do not sell your personal data to anyone.

4. HOW WE STORE & PROTECT YOUR INFORMATION

We implement bank-level security, including:

  • Encrypted data storage
  • Secure servers
  • Limited staff access
  • Audit trails
  • Regular security reviews

However, no system is 100% secure, and users are responsible for keeping their passwords and devices safe.

5. YOUR RIGHTS

You have the right to:

  • Access your information
  • Update your details
  • Request deletion of your account